Certificate III in Hospitality- SIT30622

This course equips learners with practical skills and industry knowledge for the hospitality sector, covering customer service, food and beverage operations, safety, sustainability, and communication. It offers hands-on experience, cultural awareness, and coaching skills essential for diverse service settings. The qualification provides a pathway to work in restaurants, hotels, cafés, and more, enabling individuals to acquire multiple skills. Ideal for newcomers or current workers seeking formal recognition.

Entry Requirement

To enroll to the Certificate III in Hospitality at Australasian Academy, students must meet the following eligibility criteria:

• Above 16 years
• Successful completion of G. C. E. O/Levels
• Good Working Knowledge of English

Learning Outcomes

• Provide good customer service by understanding needs, handling complaints, and keeping service quality high.
• Communicate respectfully with people from different backgrounds and cultures.
• Work well in hospitality by managing tasks, helping teammates, and adjusting to daily challenges.
• Find, understand, and share useful information about the hospitality industry.
• Serve alcohol responsibly and safely, following laws and workplace rules.
• Run bar and food service areas smoothly by preparing and serving drinks and food correctly.
• Keep yourself and the workplace clean by following food safety and hygiene rules.
• Follow safety rules at work and help keep the environment safe for everyone.
• Help team members learn job skills by coaching and giving feedback.
• Work in an eco-friendly way by saving resources and reducing waste.