Front Office

13

Overview

  • The hotel industry introduction
  • Role of international Airlines in the Tourism industry
  • Role of a travel agent in the tourism industry
  • Types of hotels
  • Front office introduction
  • Qualities of front office staff
  • Front office salesmanship
  • Front office assistant
  • Job description of front office assistant
  • Departments that front office coordinates with
  • Departure intimation control sheet
  • Front office procedures for emergencies
  • Information
  • Reservation
  • Reception
  • Front office cashier
  • Job description of front office cashier
  • Hotel credit
  • Foreign currency
  • Guest folio
  • Allowances
  • Guest departure
  • Safety locker management


Offered By

The Faculty of Juliston empowers students, professionals, and job seekers through education and training that leads to recognized certifications. By offering courses tailored to individual goals, Juli...

Course Details

  • Level: Certificate
  • Type: Part-time
  • Delivery Mode:Hybrid

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